Our Support Policy

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To get a pre-purchase advice, you may post in the theme’s forum.
To get a response more promptly, you are recommended to use our Ticket-system.
We try to answer your questions within 1-10 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.

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Please note! We do not provide support, if you do not have the purchase code.
Item support does not include:
1. Customization and installation.
2. Support for third party software and plugins.

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